The Port Macquarie Koala Hospital is open every day (except December 25) from 8:30am to 4:00pm and is welcoming visitors wanting to see and learn more about koalas. Entry is free and there is no need to book. A volunteer guide is usually available to enhance your visitor experience.
The Port Macquarie Koala Hospital is a self-guided outdoor experience. To ensure the health and safety of visitors and staff we follow the orders issued by NSW Health. Therefore we ask that:
If you have been asked to self-isolate, please stay away until you are healthy - do not visit. If you have cold or flu symptoms, please stay away - do not visit.
Please note that visits to the Koala Hospital may be temporarily halted for safety reasons such as in the event of severe adverse weather conditions. This is an outdoor venue. For safety reasons, footwear is required for entry.
COVID-19 changes and precautions for visitor and staff safety
The souvenir shop will be cashless and only accept credit or debit card payments.
Signage explaining that guests are not to enter if they have been asked to self-isolate
Signage reminding people of the need to social distance and to use the hand wash sanitiser provided for visitors.
Social distancing: all visitors (unless from the same household) are required to maintain 1.5metres physical distance at all times.
Cleaning through the koala walkway will be conducted regularly throughout the day.
Public toilets are cleaned daily by professional cleaners.
Self Guided Tour Information. Print out your own copy to bring with you